Terms and Conditions

Last Updated: January 26th, 2026

These Terms and Conditions (“Terms”) govern your access to and use of the Rendify website and services operated by HeadwayCreative Technologies Inc., doing business as Rendify, located at 230 Bagot Street, Quebec City, QC G1K 1V7, Canada.

By accessing or using our website or any services we offer (collectively, the “Service”), you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not access or use the Service.

1. Interpretation and Definitions

Interpretation

Capitalized words have specific meanings as defined below, regardless of whether they appear in singular or plural form.

Definitions

  • Affiliate: Any entity that controls, is controlled by, or under common control with us.
  • Country: Refers to Quebec, Canada.
  • Company (also “we,” “us,” or “our”): HeadwayCreative Technologies Inc., doing business as Rendify.
  • Device: Any device capable of accessing the Service (e.g. computer, smartphone, tablet).
  • Service: The website and any related content or functionality provided at https://www.rendify.co.
  • You: The individual or legal entity accessing or using the Service.
  • Third-party Social Media Service: Any external platform, service, or content not operated by Rendify.

2. Acknowledgment

These Terms form a binding legal agreement between You and the Company. You must be at least 18 years old to use the Service. By using the Service, you confirm that you meet this requirement and agree to abide by all applicable laws.

Use of the Service is also subject to our Privacy Policy, which explains how we collect, use, and protect your data. Please review it carefully before using our Service.

3. Subscription Fees, Billing, and Pauses

Subscription Fees & Refund Policy

All Subscription fees are non-refundable.

By purchasing a Subscription, You acknowledge and agree that:

  • The Service consists of custom, on-demand creative work that begins immediately upon activation.
  • Once a Subscription has commenced, it cannot be refunded, in whole or in part.
  • Unused time, unused capacity, or unused requests do not constitute grounds for a refund.
  • Cancellation of a Subscription stops future billing but does not entitle You to a refund for the current or any prior billing period.
  • This policy reflects the operational nature of the Service, including advance allocation of creative resources and production capacity.

Billing Cycle Cutoff & Credit Treatment

Requests to pause or cancel a Subscription must be submitted before the end of the current billing cycle to take effect for that cycle. Requests submitted after the billing cycle has closed will apply to the next billing period only.

No refunds will be issued for charges already processed, including charges from a prior billing cycle, regardless of when a pause or cancellation request is submitted.

Any remaining days, unused capacity, or unused time from a billing cycle that has already been charged may be applied as non-cash usage credits, subject to plan limits and operational constraints. Such credits have no cash value and do not constitute a refund.

Subscription Pauses & Retained Usage

You may pause your Subscription in accordance with your plan’s features and limitations.

  • Pause Eligibility
  • Clients may pause their Subscription a maximum of two (2) times per billing cycle.
  • Paused Subscriptions do not incur charges during the pause period, and no active work will be performed while paused.
  • Retention of Usage During Short-Term Pauses
  • Any unused subscription capacity, credits, or usage allowances may be retained during short-term pauses, subject to plan limits and operational constraints.
  • Long-Term Pause & Forfeiture Policy
  • If a Subscription remains paused for six (6) consecutive months or longer, any previously accrued, unused, or retained usage allowances will be forfeited upon reactivation.
  • Upon reactivation after a long-term pause, the Subscription will resume under the then-current plan terms, with usage allowances resetting to the standard allocation for that billing period.

This policy exists to ensure operational fairness, resource planning stability, and consistent service delivery across all clients.

4. Links to Third-Party Sites

Our Service may contain links to websites or services not owned or controlled by Rendify. We are not responsible for the content, policies, or practices of any third-party sites. Use them at your own risk. We strongly encourage you to review their terms and privacy policies before engaging with them.

5. Termination

We may suspend or terminate your access to the Service at any time, without notice, for any reason, including violation of these Terms. Upon termination, your right to use the Service will immediately cease.

6. Limitation of Liability

To the maximum extent permitted by law, the Company and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits
  • Loss of data
  • Business interruption
  • Personal injury
  • Reputational harm

Or any other loss related to your use or inability to use the Service.

If we are found liable, our total liability to you shall not exceed the greater of (a) the amount paid by you to us through the Service in the past 12 months or (b) $100 CAD.

Some jurisdictions may not allow certain limitations of liability. In such cases, liability will be limited to the maximum extent permitted by law.

7. Disclaimer of Warranties

The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied. We do not guarantee:

  • That the Service will function uninterrupted or be error-free
  • That any content will be accurate or up-to-date
  • That the Service will be secure or free from harmful components (e.g., viruses or malware)

Use the Service at your own risk.

8. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the Province of Quebec and applicable Canadian federal laws, without regard to conflict of law principles.

9. Dispute Resolution

If you have concerns or a dispute about the Service, we encourage you to first contact us at info@rendify.co. We will attempt to resolve the issue informally before pursuing formal legal action.

10. International Use

  • EU Residents: You are entitled to mandatory protections under the laws of your country of residence.
  • U.S. Compliance: You represent that you are not subject to U.S. sanctions or on any government list of restricted parties.

11. Severability & Waiver

  • Severability: If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions will remain in effect.
  • Waiver: Failure to enforce any right or provision of these Terms does not constitute a waiver of that right.

12. Translation

These Terms may be translated into other languages for your convenience. In the event of any inconsistencies, the English version will prevail.

13. Changes to These Terms

We may update or modify these Terms at any time. Material changes will be announced via the Service or email. By continuing to use the Service after changes become effective, you agree to be bound by the revised Terms.

14. Contact Us

If you have any questions about these Terms, please contact us at:

📧 info@rendify.co

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